Financial Matters

Tuition and fees reflect the 2020–21 rates as established by the Maryville University Board of Trustees, effective Summer 2020:

One Fee

Undergraduate Students

Upon receipt of a letter of admission to the day program at Maryville, each prospective student must submit an enrollment tuition advance payment of $250 to hold a place in the entering class. The advance payment applies toward expenses for the student’s first term of enrollment at Maryville. This advance payment is refundable upon written request received on or before May 1 for students entering the summer or fall term and on or before December 1 for the spring term.

University Housing and Food Service

The Housing Contract is for the entire academic year, or 9 continuous months. Each student wishing to live in university residence halls or apartment housing must submit a housing advanced payment of $300. This deposit secures a space for the student in University housing and applies toward expenses for the student’s first term of housing at Maryville.

New Students to Housing: If the Residential Life Office receives written notice of cancellation of a signed contract by May 1st for the fall semester, December 1 for the spring semester and May 1 for summer session(s) prior to the beginning of any contract period, a refund of the advanced payment will be made. Cancellations after May 1st result in forfeiture of the advanced payment.

Returning students to Housing: All requests for cancellations of the housing contract shall be made by emailing a letter of cancellation to the Housing Operations and Project Specialist. Cancellations are subject to financial penalty. Please refer to the housing contract for more information regarding cancellation.

The residence hall contract costs include both room and meal plan charges. All students living in the residence halls in fall and spring semester are required to have a meal plan. University housing and meal plan charges are made on an academic year basis. Reductions are not made for weekends or other time spent off-campus.

Mouton Hall rooms are offered on a double-occupancy basis except when space is available for single-occupancy rooms; student may incur a surcharge for a single occupancy room. Potter Hall rooms are offered on a triple-occupancy basis and double-occupancy basis except when space is available for single-occupancy rooms.  Saints Hall rooms are offered on a single-occupancy, double-occupancy or quadruple-occupancy basis. Apartment housing offers private bedrooms for each resident in either four-bedroom/two-bath or two bedroom/ two-bath units. During vacation periods and the summer months, the University reserves the right to limit access to or determine which facilities will remain open. The University reserves the right not to renew a student’s housing contract at the end of any term. Student contracts may be terminated at any time for a violation of the terms and conditions therein.

Financial Responsibility

www.maryville.edu/epay

Payment

If the student’s financial aid amount is less than 100 percent of the semester charges, it is the student’s responsibility to make the necessary payment arrangements with the Solution Squad for the remaining amount by the semester payment due date posted.

The financial aid award letter housed in the student’s portal will verify the amount of financial aid available to the student.  The student may need to signify they accept portions of the financial aid award in order for these funds to be available to deduct from the balance due. Financial aid is not disbursed to the student’s account until the semester begins, usually the first business day of the second week of classes. Some external funding sources send payment later in the semester. Students with confirmed accepted awards may take credit for all funding (exception:  campus employment paid to student as earned) regardless of the actual payment date as long as it is within the first half of the semester.

Registered students are responsible for each session’s tuition and fees unless they notify the Solution Squad (or other appropriate registration center) prior to the beginning of their classes that they do not plan to attend. Non-attendance does not establish a basis for nonpayment. If payment arrangements have not been made by the semester’s payment due date, a late payment fee of $100 may be assessed. Students who are still lacking payment arrangements as of the start of the term/semester may be automatically enrolled in the monthly payment plan and subject to payment plan late fees for installments missed or not paid in full. The University reserves the right to penalize any student who fails to meet his/her financial obligations including deletion from classes. Students who are withdrawn may be liable for all charges on their student accounts at the time of withdrawal.

Students with delinquent accounts from prior terms may be deleted from classes the day following the applicable payment due date.

Students who have an outstanding balance on their account as of the end of the semester may be contacted by a third party company on Maryville’s behalf regarding their balance. This pre-collection attempt to resolve your balance will not have a negative impact on your credit.  

However, in the event the account remains unresolved, it may be necessary to use external collection procedures to collect amounts not paid.  The student may be responsible for paying the collection agency fee which may be based on a percentage, up to a maximum of 50% of the delinquent account, together with all costs and expenses, including reasonable attorney’s fees, necessary for the collection of the delinquent account. The delinquent account may be reported to one or more of the national credit bureaus.

Registration and on-campus housing is not permitted for students carrying outstanding balances from a previous semester until those balances have been paid in full. Students who are in debt to the University at the end of any term are not permitted to receive transcripts, recommendations, placement services, diplomas, etc., until all bills have been paid. Late fees may be assessed on past due accounts.

All expenses are subject to change as deemed necessary by Maryville University. All fees are nonrefundable.

Payment Options

All semester charges must be paid by one or a combination of the following payment options:

Pay Online

Maryville accepts debit and credit cards (VISA, MasterCard, Discover, American Express) and echeck (ACH) payments on-line only. Credit card payments carry a 2.85% service fee while payments by on-line checks (ACH) and/or savings accounts have no additional fee. To pay on-line, please visit: https://community.maryville.edu/  and select Pay My Bill.

Pay in Person

Maryville accepts cash, checks, both personal and cashier, bank checks, and debit cards. If paying by check, please write your student number and semester(s) to which the payment is to be applied on memo line.

Semester Payment Plans

Monthly Semester Payment Plan

Your semester charges (less any accepted and approved financial aid), will be divided over a five-month period for Fall and over a five-month period for Spring. Summer balances are divided into a four-month period. Late fees are assessed on all overdue accounts.

Payments for Fall are due July 15, August 15, September 15, October 15 and November 15.

Payments for Spring are due December 15, January 15, February 15, March 15, and April 15.

Payments for Summer are due May 1, June 15, July 15, August 15.

Two Payment Plan

Your semester charges (less any financial aid), will be divided into two equal payments. Late fees are assessed on all overdue accounts.

Payments for Fall are due August 1 and October 1.

Payments for Spring are due January 1 and March 1.

Payments for Summer are due May 1 and July 1.

Employer Tuition Assistance

If a company pays directly to Maryville University or to the student, in advance of taking coursework, payments need to be submitted to the Solution Squad by the semester payment due date. If the student has not received the company payment by the semester payment due date, the student must complete, sign, and submit a Semester Payment Agreement form by the semester payment due date, indicating an estimated date of receipt of the company’s check.

If a company needs to be billed, authorizations, vouchers, approval tuition forms, etc. need to be submitted to the Solution Squad by the semester payment due date.  Upon receipt of the authorized billing forms, the company will be billed approximately six weeks after the semester begins.  If the student has not received an authorization, voucher, approval tuition forms, etc., from the company by the payment due date, the student is expected to establish and adhere to an alternative payment arrangement.                                             

If a company pays directly to the student upon completion of the semester work, Maryville offers a Grade Dependent Payment Plan in which your payment is deferred until one month after the completed semester in order to allow time for tuition payment to be processed.

• Each semester you must submit verification that you are eligible for your company reimbursement and when payment may be expected to your registration site.  Documentation must include the percentage or amount you are eligible to receive and when reimbursement takes place. Typically this letter is provided by your Human Resources office.
• Upon receipt of acceptable documentation, an email will be sent to your Maryville email address instructing you to enroll in our Grade Dependent Payment Plan online through the student account suite. Your semester balance is not officially deferred until this step is complete.

Pay With Financial Aid

If you have successfully completed the financial aid process and the aid you have accepted covers the entire balance on your student account, you need no further payment arrangements. Be certain to do any necessary follow up to insure timely disbursement of funds if needed (e.g. complete Federal loan counseling or sign the Master Promissory Note - MPN) .

If accepted aid does not cover the entire balance due, pay the difference in full or enroll in one or more of the applicable payment option by the payment deadline.

Federal Parent Loan (PLUS)

Parents may use the Federal Parent Loan for Undergraduate Students (PLUS) to pay all or part of the difference between direct and indirect costs and the student’s financial aid. This may be arranged through the Solution Squad.  If the entire financial aid award (including the Parent Loan) exceeds direct cost (balance due to University), the overage may be used to charge supplies related to coursework through the Maryville bookstore to the student’s account. When funds are disbursed, if a credit is generated, it will be refunded to either the student or parent once charges on the account have been paid.  Who receives the refund is determined by the parent borrower when completing the Federal loan process. Payment of any charge(s) generated after a refund is issued is the responsibility of the student and is due immediately unless otherwise specified.

Semester Payment Agreement

All students are expected to utilize one of the payment options noted above. In the event of extenuating circumstances and the student cannot utilize one of these options, a Semester Payment Agreement must be completed by the semester’s payment due date. This agreement is a contract between the student and the University outlining specific payment arrangements.

For more information regarding completing the forms required and making payment, please contact the Solution Squad at ssc@maryville.edu or 314.529.9360.

Students considering withdrawal should consult with their instructor and adviser or life coach. Withdrawal may affect academic progress, financial aid eligibility and University financial obligations. In any withdrawal, students are responsible for determining the impact, both financially and academically, before moving forward.

Undergraduate Students Withdrawal from a Course

To withdraw from a course, the student withdraws online through Self-Service and change to registration occurs immediately. Student prompted to go to a link to complete survey for additional information.

Students who withdraw from a course before the applicable deadline will receive a withdrawal (“W”) designation on their transcript. Students who withdraw after the deadline will receive a letter grade based on their level of fulfillment. Students who withdraw from a 6 or 8 week course have a different withdrawal deadline than the 16-week courses. Check the academic calendar for the withdrawal deadlines for all courses.

Withdrawal from the University

Students who find it necessary to withdraw from all courses must complete an institutional withdrawal online through Self-Service creating a manual withdrawal case that is reviewed by appropriate offices.

Institutional withdrawals must be initiated by the last date of withdrawal for the term as stated in the academic calendar. Students will receive a withdrawal (“W”) designation on their transcript for each class in the current term.

Withdrawal from a Program with Sequential Coursework

A student who withdraws from all courses in an academic program that is at capacity or has sequential coursework and intends to return, must discuss the withdrawal with the Dean and Program Director (if appropriate) to determine if a space in the program will be available upon the student’s return to the University.  In some instances completing a Leave of Absence Application (LOA) may be required. The student must state in writing the reason(s) for withdrawal and include the date they expect to return to the University. If the decision is made to retain a space for the student, the Dean and Program Director will notify the academic adviser and the Registrar of the decision and the anticipated reentry date of the student.

Things to Consider Before Withdrawing

There are a variety of potential academic, financial, and circumstantial impacts which may occur when a student withdraws from one or more courses, as well as adding/dropping courses after semester begins.  Basic information regarding these impacts is listed below, but you are encouraged to reach out to the appropriate party for more specific information, if needed.

The Financial Aid Office at Maryville University will recalculate financial aid based on the enrollment status as of two specific dates set by the University. These dates are:

• FEDERAL PELL GRANT RECALCULATION DATE (PRD) 
  Federal Pell Recalculation Date (PRD) is the date after which the Federal Pell Grant will not be recalculated for enrollment status changes. PRD is Sunday at 11:59 PM after the first week of 16-week semester which is the same as the end of add/drop period for full semester and session A courses.
• FEDERAL DIRECT LOAN CENSUS DATE
  Federal Direct Loan census date is the date when enrollment hours are locked and budget and loans are no longer adjusted. Federal Direct Loan census date is the same as the University census date that falls on the 5th Monday of the semester.

Financial Aid – Current Award and Continuing Eligibility

Students who have applied for and/or received financial aid should confer with their Life Coach, the Solution Squad or a member of the Financial Aid team to receive general information about the possible impact(s) of withdrawal on both current and future financial aid funding.  Please also see below for basic information.

It is important to note that Federal regulations and University policy may require that you repay a portion of the funds you received. Your financial aid will be prorated according to your date of withdrawal and funds credited to your student account will be adjusted. This adjustment may create an outstanding balance on your student account that you will be required to pay.

Student Account Balance – Balance May Be Due

Due to the potential impact to a current financial aid award, a balance may be due to the university.  Likewise, with or without financial aid, if a student had not fulfilled their financial obligations to the university, a withdrawal does not absolve the student of owing the balance, if one is still due.  Please also see below for more information.

Time to Degree Completion and/or Ability to Remain in Academic Program

Withdrawing may impact the pace at which a student is completing degree requirements, which may lengthen the amount of time needed to fully complete a degree.  Additionally, if a student is not enrolled at Maryville University for two (2) consecutive semesters, reapplication to the University and the program will be required through the Office of Admissions or School of Adult and Online Education.

The decision to retain a space for the student in a specified academic program, where applicable, is made at the discretion of the Dean and/or Program Director. They will notify the life coach/adviser and the Registrar of the decision and the anticipated reentry date of the student. In some instances, completing a Leave of Absence Application (LOA) may be advisable along with withdrawal.

Ability to Remain in On-Campus Housing

Students who have contracted for on-campus housing should discuss withdrawal with Residential Life. Students leaving a residence hall before the end of the semester must contact Residential Life to determine any adjustment to room and board charge. It is University policy that only full-time students may live in on-campus housing.

Ability to Participate and Compete in Athletics

Students participating in a varsity athletic program may not withdraw from a class or a semester without approval of the Athletic Department.  Withdrawal may impact a student’s ability to continue participating in athletic practices and games.

Change to Immigration Status for International Students

International students should confirm with their international life coach about the potential ramifications a withdrawal may have on their immigration status and/or visa.

Change to Veterans Benefits

If you are receiving VA benefits, withdrawal can impact both current or future Veteran’s funding. Be certain to contact Maryville’s School Certifying Official at 314-529-6636 to confirm eligibility for current or future terms.

Return of University Issued Materials

Students who are withdrawing from one or more classes will need to return all physical course materials provided through the university’s textbook program.  Students withdrawing completely from the university may also need to return other university-issued items, such as iPads, athletic gear, club/organization supplies, etc.

Impact of Withdrawal on Student Account

Prorated Tuition is determined based on the point in the semester at which the course(s) are dropped. See the Prorated Charges section below.

Only tuition is prorated - all fees remain as charged. Adjustment to charges are determined by the student’s official withdrawal date as determined and recorded by Academic Records.

Any adjustment to financial aid is determined by the official date of withdrawal and the prorating rules governing each financial aid program. Contact a financial aid specialist when withdrawing from classes for general information about the effect a revised academic schedule may have on a financial award and/or academic progress requirements. To review financial aid withdrawal policy please see the Financial Aid Withdrawal Policy.

If a proration of charges and/or financial aid is indicated, the student will be notified and the changes made.

Refund consideration is based on the balance after the prorated tuition charges are determined and paid by any remaining financial aid funds. All legitimate credit balances will be refunded to the student within 30 days of confirmation of the amount of excess funds.

If a student requests in writing that funds be retained by the institution for the student, funds will only be held until the end of the award period. At that time, a refund will be delivered to the student within 30 days of the last day of the award period.

All other refund requests may be made in writing by the student to the Solution Squad or by setting up a refund profile on-line at www.maryville.edu/epaylogin.

The University reserves the right to withdraw a student whose academic progress is not satisfactory or does not comply with the regulations of the University upholding its standards. In such cases, the University is under no obligation to refund tuition or residence fees.

All legitimate credit balances will be refunded to the student within 30 days of confirmation of the amount of excess funds. At that time, a refund will be delivered to the student within 30 days of the last date of student attendance. The University reserves the right to write off unclaimed credit balances of less than $1.

Students who cease attendance with an excess of funds on the student account without formally withdrawing will be identified and their account reviewed.

If a credit remains that is due to the student, a refund will be sent within 45 days of the last attendance date.

Financial assistance may come from many different funding sources:

Gift Aid

Gift aid includes scholarships (awards for academic achievement, community service, demonstrated leadership, etc.) and grants (funding to meet a student’s need as determined by the Federal formula provided by the FAFSA). These programs reduce school costs but do not require repayment and/or work as a condition of receiving the funds.

Maryville has a wide range of institutional scholarship programs. There are competitive scholarships such as Presidential Scholarship for incoming, full-time freshmen, covering tuition and residence hall costs including board, Tomorrow’s Innovators for campus leaders, competitive, Multicultural Scholarships to promote campus diversity.  Many programs are academic in nature for both incoming freshmen and new, full time, transfer students. There are also Athletic Scholarships for varsity and club sport participation and endowed or restricted scholarships with individual criteria such as state of residence, community service, program of study, etc. which, if selected, will be shown on the financial aid offer letter along with renewal criteria, if applicable.

Unless otherwise specified, the University does not monitor GPA renewal requirements mid-year (after fall semester).  At the close of spring, the cumulative GPA requirements are reviewed to determine renewal for the next academic year.  Should the GPA be less than the mandatory minimum cumulative GPA, a student has the one-time opportunity to appeal the funding loss explaining the circumstances that lead to failure to meet the criteria and steps taken to address the issue.  A committee reviewing the appeal and level of academic performance determines renewal.  If renewed, the terms of renewal will be provided in the appeal response.  If these conditions are not met, aid for that program is forfeit - no further appeal.  In determining renewal, GPA is not rounded.

Scholarships awarded directly to the student from outside sources are added to the Maryville award becoming part of the total package of aid. The amount of the private award can affect eligibility in other programs, as can the criteria of the program itself. Please provide information regarding funding from  private external source to the Solution Squad as soon as possible to insure the student is receiving credit for the scholarship amount regardless of when the University receives funds and any impact on other aid or charges can be determined.

Student athletes receiving private, outside funding should also complete and submit the NCAA Private Funding Certification Form for each external program of funding. The total of all Institutional gift aid cannot exceed Institutional direct costs.

Student loans (repaid with interest after leaving the University) may reduce both direct (tuition, fees, campus housing) and indirect costs (living expenses, transportation, day care). College work-study or Institutional campus employment (working on or off campus) provide pay through the University Payroll Department to a bank account specified by the student employee through the direct deposit process or, if preferred, a biweekly paycheck.

Federal loans allow students to defer loan repayment until after leaving the University or dropping below half-time student status. Some loans carry an interest subsidy. All have long-term repayment and congressionally controlled interest rates. There are also privately funded alternative loan programs designed to supplement institutionally administered programs. These are not federally insured and can carry a higher, fixed or variable interest rate, require a credit worthy cosigner and a favorable credit history. To research private lending, check with your own bank or:  https://www.maryville.edu/admissions/financial-aid/online-resources/  

Undergraduate campus employment is awarded through financial aid. It can be either on or off-campus, partially or completely funded by the University and requiring five to 15 hours per week throughout the semester. Earnings are deposited directly into the bank account specified by the student twice monthly after time is confirmed by supervisors and submitted to payroll.

Need-based programs are determined by the federal government’s formula, which affixes a value to a student and their family’s income and assets. That value is the family’s “ability to pay” or Expected Family Contribution (EFC), sent to the University via the Federal Application for Aid (FAFSA), which is deducted from a school’s costs (tuition, fees, housing, books, miscellaneous, etc.) to establish a family’s need.  Students must complete a FAFSA each year to determine a full financial aid offer. Students must provide their social security number in order for the University to establish access to the student’s FAFSA.  Failure to do so prevents awarding and receipt of many financial aid programs and all Federal and State programs.

Financial Aid awards are a combination of available aid from the scholarships, grants, loans and employment programs for which students have established eligibility put together into an “offer.” Aid is time sensitive so the December 1 Priority Date for application completion is very important to maximize funding.

Applicants for financial aid must be accepted for admission to the University as a degree or certificate-seeking students in order to qualify for any institutionally administered financial aid. Official academic transcripts from all previously attended post-secondary schools whether coursework is transferable or not, successfully completed or not must be submitted at the point of admission in order to receive financial aid.

When it is determined that a student will not complete his or her intended degree program within 150% of the total hours required to successfully complete the degree (192 credit hours for undergraduate degrees requiring 128 credit to complete and 54 credit hours for graduate programs requiring 36 hours to complete), aid will no longer be available (grants, loans, college work study). Some but not all scholarship programs may continue to be awarded.

Second undergraduate (and graduate) degrees may be funded through loan programs only. For students working on a second undergraduate degree, the only available aid is Federal and private loan programs.  The maximum allowable from the Federal Stafford Direct Student Loan Programs for any and all undergraduate course work is $57,500. Any money borrowed for the original baccalaureate degree would be deducted from the ceiling to determine loan funds still available. The actual dollar amount is determined by filing a FAFSA for each academic year of study. Students will receive notification of funding eligibility per semester and the criteria to receive and maintain that funding.

Students accepted into a graduate or doctoral program taking a minimum of three credit hours per semester may apply for federally funded loans.

Each academic year of graduate coursework offers a maximum of $20,500 (4.3% fixed interest for 7/01/2020 to 6/30/2021) in available Federal Stafford Direct Loan funds. A graduate or doctoral candidate may also supplement Federal Stafford unsubsidized loans with the Federal Grad PLUS program which requires a credit check and carries a higher (5.3% fixed) interest for 7/01/2020 to 6/30/2021. Interest begins accruing upon disbursement.  Limited scholarship aid is available by School/College. The Federal ceiling for borrowing from the Direct Stafford Loan program for post baccalaureate students (including UG borrowing) is $138,500.

Financial Aid Resources

www.collegeboard.org – Provides information about colleges and universities across the country, admissions requirements, funding opportunities and time lines.

www.aauw.org – Sponsored by the American Association of University Women, this site contains information directed to help promote education among women in all fields of study.

www.finaid.org – Federal website with extensive financial aid information including definitions, explanations and additional resources. One of the interactive features is an EFC Estimator with which an applicant can answer questions regarding income, asset, family size and number in college and be given an idea of the family’s expected contribution to college costs using federal methodology. It also will explain how this number then can be used to estimate funding available from schools of varying costs.

www.mocbhe.gov – The Missouri Coordinating Board for Higher Education provides information about state-funded programs for residents of Missouri attending post secondary schools within the State.

www.americorps.org – Official site for federally funded national service program offering job opportunities while earning money for college.

www.sfstl.org – The Scholarship Foundation of St. Louis is an organization offering scholarships and no-interest loans to area residents.

www.gmsp.org – The Gates Millennium Scholarship Program has funding information for minority students.

www.rmiinc.org – Funding for farmers and their family members.

www.hispanicscholarship.com – Scholarship search for Hispanic students.

www.aihec.org – Funding for Native Americans.

www.freschinfo.com – Scholarship search for adult learners.

www.back2college.com – Funding for re-entry students.

www.fafsa.gov – Central Processor for DOE new and renewal FAFSA application.

www.dese.state.mo.us – Department of Elementary and Secondary Ed for Missouri.

www.fastweb.com – scholarship search guide

www.nextstudent.com/sse1 - scholarship search engine

www.collegelink.com/clnk/scholarship - scholarship search

www.gocollege.com – Funding databases.

www.studyabroad.com – Information for international study.

www.military.com – Scholarship information for the military.

Participants in Federal Loan Programs

http://studentloans.gov – Complete Entrance Counseling and/or sign Mast Promissory Note (MPN)

http://studentloans.gov - Complete Exit Counseling

Participants in the TEACH Grant Program

http://www.teach-ats.ed.gov - Agreement to Serve

http://www.tcli.ed.gov/CBSWebApp/tcli/TCLIPPubSchoolSearch.jsp - Designated low income Schools

http://www.ed.gov/about/offices/list/pol/tsa/pdf - State-by-State teaching shortage areas

Important Phone Numbers

Annual Financial Aid Application Procedures

As early as possible after October 1 and keeping in mind the December 1 priority date to maximize funding eligibility, complete the FAFSA (Free Application for Federal Student Aid). This must be done for each academic year to determine all funding. Complete at www.fafsa.gov. Returning students complete a Renewal FAFSA.

Both student and at least one parent (for dependent students) should have a FSA ID to access the federal processing system. It is both a security code and identification system so it should be kept and used whenever accessing or revising information in the Federal database. It also serves as identity verification for an e-signature for filing, correcting information on file in the Federal data base and signing Federal loan promissory notes.

If you do not have a FSA ID, you may apply for one when filing the FAFSA, completing loan processes or at https://studentaid.ed.gov/sa/fafsa/filling-out/fsaid . With this individual code, you may electronically sign U.S. Department of Education documents including your FAFSA and promissory note for the Federal Direct student and parent loan programs. It also may be used to make corrections on-line, reapply for financial aid, view the federal loan database and add schools for data release.

When filing the FAFSA, the student and/or parents who have filed Federal taxes for the previous year (For the 2020-2021 award this would be the 2018 tax year), use the Data Retrieval option to download 1040 data directly from the IRS to the FAFSA. The system will populate the necessary fields with the appropriate answers, saving time and helping in the verification process. Not all tax filers may use this option but if available, it is an option that saves both time and improves accuracy.  Data provided on the FAFSA is encrypted for security.  The tax year used to apply for aid for 2020-2021 is 2018. Next year (2021-2022) the 2019 tax year will be used.  Students may begin filing the FAFSA for Fall 2021 on October 1, 2020.

If you have been selected for verification by the Federal processor (CPS), you will receive an email outlining the documents needed to complete this process.  You may also reference the items needed and follow progress by referring to your Financial Aid Check List in MU Access.  You may be asked to provide a Verification Worksheet, tax transcripts obtained from the IRS, Tax Non-Filer documents, document Social Security number, Selective Service Registration, citizenship documentation, etc.).  Signed copies of Federal tax returns are not acceptable documentation for tax information unless specified.  If the student and/or parent did not use the IRS data retrieval option when completing the the FAFSA or later in the correction stage, IRS Transcripts procured from the Internal Revenue Service directly must be provided as part of verification.  To obtain IRS transcripts go to one of the following sources to make the request:

1. IRS website:  www.irs.gov   Click Order a Transcript
2. Call the IRS at 1-800-908-9946   Select Option 2

When providing information to identify the files for which you want the transcripts, be certain the information is the mirror image of the information on the tax return (e.g. if the tax return reports you live at 10 North Street do not indicate 10 North St. in your request).  Unless the data is exact, it will slow down or reject the request.

When your eligibility is determined and an award packaged, you will be notified by email how to access your Maryville Financial Aid Letter on your student portal under MU Access Financial Aid.  While grants and scholarships usually do not require any action on your part in order to signify acceptance of the award, campus employment as well as Federal student and parent loans will require the student’s acceptance or rejection through the portal.  Do not leave funding either estimated or pending. Loans and Teach Grants require further processing with the Federal website and campus employment requires interviewing for available positions and completing payroll documents. When you have determined whether you want the funds or not, signify by registering ACCEPT or REJECT on the Award Letter.

Changes to any information that determined funding may result in a change to the award. For example, if a student switches from resident to commuter, full- time to half-time, two family members in college to one, a private outside scholarship and/or loan is added to the funding, an athletic scholarship is added or increased - any of these might cause a change to the programs, amounts or criteria of a financial aid award.  Be certain to check your portal periodically for any potential changes.

All scholarships are financial resources and, as such, must be taken into account when an award is being packaged. If you receive a scholarship from a source other than the University, notify the Solution Squad immediately if it does not appear on the award. Student athletes receiving private, outside funding complete and submit the NCAA Private Funding Certification Form for funding from each private external source.

Funding Availability

Funding sources, dollar amounts and criteria for receipt are determined by the formula used by the federal processor to determine a family’s ability to pay (EFC), the current academic level of the student, the number of credit hours taken, previous aid received and the number of weeks (or days) the class is in session.

The number of credit hours taken each semester is a major determinant in financial aid programs  providing funding. The enrollment ranges for undergraduate students working on their first undergraduate degree and potential funding programs are as follows:

Should a student wish to pursue funding other than the programs administered by and through the University, information pertaining to both private scholarships and alternative loan programs are available on-line on the Financial Aid menu under Online Resources.  The University will work with any private funding source the student selects. Students are not restricted to the companies or programs listed on the website. They are intended as an information resource not an endorsement. No student may receive total funding that exceeds the Cost of Attendance for the program, classification and status of the registration.

Federal Aid is governed by congressional regulation through the Federal Department of Education which stipulates certain mandatory requirements in order to be considered for funding. Some of the regulations mandated for applicants to receive aid are:

1. U.S. citizen or eligible non-citizen with a valid Social Security Number.
2. High school graduate or General Education Development (GED) recipient.
3. Official transcripts provided from all previously attended post secondary programs regardless of successful completion or transferability of credit hours.
4. Accepted into a Maryville degree or certificate program.
5. If male between the ages of 18-25, registered with the Selective Service.
6. Not currently in default on federal student loan.
7. Not convicted of an offense involving either the possession or sale of illegal drugs.
8. Able to complete degree within 150% of the hours required to earn the degree.

Financial aid funds are finite. To insure that you receive funding from all available sources, apply early. Paperwork received and files completed after December 1 run the risk of amounts being diminished or programs being depleted.

Applicants for financial aid must be accepted for admission to the University as degree or certificate seeking students in order to qualify for any institutionally administered financial aid. Official academic transcripts from all previously attended post-secondary schools whether coursework is transferable or not must be submitted in order to receive financial aid.

When it is determined that a student will not complete his or her intended degree program within 150% of the total hours required to successfully complete the degree (192 credit hours for most baccalaureate programs), aid will no longer be available (grants, loans, college work study).  Some but not all scholarship programs may be awarded.

Students must apply for both merit-based (scholarships) and need-based (grants, loans, employment) financial aid each year. In the case of need-based financial aid, financial need may be recalculated, based on changes in University costs and family financial situations.

To ensure financial aid is in place to be used as all or part of a student’s semester payment arrangement, material should be received by the University no later than July 1 for fall, November 15 for spring and April 1 for summer.

The University reserves the right to transfer funds from one gift aid program to another. When an award is calculated, it is based on the information available at that time. If changes occur or additional information is obtained, this can affect the source and amount from which awards are ultimately provided.

Veterans’ Benefits

Veterans and their dependents who may be eligible for benefits including the Yellow Ribbon Program can receive information and applications through the V.A. representative located in the Student Service Center.

The V.A. representative routinely reports eligibility, and when a veteran has withdrawn from a class or from the University, to the Veterans Administration Regional Offices, .

https://www.maryville.edu/admissions/veterans-and-military-information/

Vocational Rehabilitation

To apply for benefits, students with disabilities must contact the Vocational Rehabilitation Office in their state. Authorization to bill the Vocational Rehabilitation Office must be submitted to the Solution Squad by each semester’s payment deadline listed in class schedules. Authorizations will be processed and your Vocational Rehabilitation Office will be invoiced approximately 6-8 weeks into the semester.

Financial Aid Refund Policy

Financial Aid accepted by the student may be used to pay all or part of tuition, housing, board, fees, books and supplies unless they are tuition specific (e.g. Barat, Duchesne, Mouton, etc. Scholarships). In the event aid is not in place by the payment deadline, students should make alternative payment arrangements with the Solution Squad or on-line in their - My Maryville Account. Refunds created by disbursement of financial aid may be deposited into a student-specified account electronically or a check mailed to the student’s permanent address. Allow up to two weeks for either on-line transfer of funds or paper checks to be issued after funds are applied to the student’s account. To request a credit balance not be refunded, submit a request in writing to the Solution Squad. To have it refunded to a Payee or address other than the student, submit a request in writing with the student’s original signature.  Credit balances may not be held after the end of the academic year.

Impact on Aid When Withdrawing From Classes

Official and Unofficial Withdrawal

Students with University-approved financial aid who withdraw from classes before classes begin, forfeit all aid. If books and supplies have been charged to the student’s account, these items must be returned following “M” Store procedures. If they are not, this creates balance due to be paid immediately by the student.  Any hours already worked for a college work-study assignment will be paid through the payroll process. The funds will be delivered based on the student’s selected mode of payment.

The date the Registrar determines as the “date of withdrawal” is used to determine any potential adjustment to financial aid. This date is:
Official Withdrawal

1. the verifiable date the student began the withdrawal process
   OR
2. the date the student provided official notification of the intent to withdraw
   OR

Unofficial Withdrawal

3. for the student who does not follow the University’s withdrawal policy or notify the University of the intent to withdraw, the midpoint of the enrollment period for which aid was disbursed.

In each instance, if a later date of attendance can be documented, that is the date that will be used as the date of withdrawal.

Return of Title IV Policy

When calculating the percentage of the semester completed, the total number of calendar days within the enrollment period will be divided into the number of calendar days from the beginning of the term until the student’s withdrawal date. Periods of five consecutive days or more in which classes are not held (e.g. Thanksgiving holiday or Spring Break) are not included in the equation.

The amount of funding earned (kept) by the student is calculated by determining the percentage of the enrollment period completed as of the official date of withdrawal. The difference is the unearned portion of financial aid that will be refunded to the appropriate aid program. If the student withdraws after the 60 percent point in the semester, the percentage of assistance earned is 100 percent. Unearned funds will be refunded by the school to the appropriate financial aid program.

The amount the school must return is the lesser of the unearned amount of assistance, or the institutional charges incurred for the enrollment period multiplied by the unearned percentage.

The amount the student must return is the unearned assistance minus the amount the University returns. The order of program funding return is as follows:

1. Unsubsidized Federal direct loans
2. Subsidized Federal direct loans
3. Federal Grad PLUS
4. Federal Parent PLUS
5. Pell Grant
6. SEOG
7. Teach Grant

Aid yet to be disbursed for which the student is eligible is included in the calculation of earned and unearned assistance. When students (or parents in the case of a Parent PLUS loan) are required to return a portion or the entire loan proceeds, the calculated amount is to be repaid according to the terms of the loan program.

Students receiving aid from the State of Missouri requiring full-time enrollment as part of the funding criteria must be enrolled in 12 credit hours at the time the funds are received and disbursed. If the student has dropped below the requisite number of hours prior to this date, the funds will be returned to the State.  A student must also maintain a cumulative grade point average of 2.5 for all State funding each semester.

Institutional Refunds

Programs funded in their entirety by the University will be prorated at the same percentage used by Student Accounting in pro-rating tuition charges (percentage of aid):

While non-attendance of classes once registration is complete does not constitute official withdrawal from that class or the University, if the student cannot be confirmed as having attended or participated in any portion of a class(es) aid may be forfeit. To ensure the appropriate and timely financial aid adjustment, be certain to follow the withdrawal procedures or call one of the registration centers or Solution Squad to determine the student’s responsibility in the process. The University reserves the right to delete a student’s enrollment from a class(es) if it is determined the student never attended the class, including  class activity prior to 1st class meeting.

Refunds

In the event that a credit is generated on a student’s account, the Student Account Department will issue a refund to the student and either electronically transfer to a student specified account via the student’s online refund profile on My Account or mail a check to the permanent address on file. This process will take up to two weeks from the date of the credit-generating disbursement.  Any charges added to the account after the refund is issued is the responsibility of the student and should be paid upon billing (e.g. bookstore vouchers, student fees including test or insurance fees, added classes, etc.) Any decrease in charges generating an additional credit once a refund has been delivered to the student we encourage the student submit a request to generate a second refund.

Students wanting credits to be maintained on his or her student account must request in writing a refund not be issued. Credits not absorbed by subsequent charges will be refunded to the student within 30 days of the end of the academic year for which the funds were disbursed.

Financial Aid Satisfactory Academic Progress Policy

The U.S. Department of Education requires students to meet and maintain satisfactory academic progress (SAP) in any degree program in order to receive Federal Financial Aid. Students who are not meeting SAP requirements when they initially apply for Federal Financial Aid at Maryville will not be eligible for Federal Financial Aid at Maryville until SAP is met under the terms of the policy or the student is eligible to submit an acceptable appeal for aid that, upon review, is approved.

The Financial Aid Office will review Satisfactory Academic Progress for financial aid recipients at the close of each semester upon release of all grades by the Registrar. This review will include a qualitative (GPA), quantitative (pace of completion) and maximum time frame for completion (150%) as discussed below.  These apply to all aid recipients at Maryville.

Qualitative Measurement

The quality of a student’s progress is measured by grade point average (cumulative GPA). There are programs that have higher minimum GPA requirements than the standard required for continued enrollment (2.0). These should be determined by reviewing the individual program in question in the catalog.  For financial aid review, the standard used is the minimum requirements for Maryville University enrollment in an undergraduate, degree-seeking program.  If a student at the end of the semester has lower than a 2.0 cumulative GPA, they are placed on Financial Aid Warning. Financial Aid Warning does not interrupt Federal Aid eligibility.  By the close of the next semester of attendance, the cumulative GPA must be raised to the minimum 2.0. If it is not, the student is placed on Financial Aid Suspension, and financial aid is removed. The student may appeal the suspension, by submitting a formal appeal through My Communities.  This appeal is reviewed and approval for reinstatement of aid eligibility is determined on a case-by-case basis. 

The Office of Academic Success also measures progress in a similar fashion and failure to meet minimal standards may lead to academic warning, academic suspension, and potentially academic dismissal. This is a separate evaluation. Refer to the academic progress section for a more detailed explanation of Academic Review. 

Financial aid suspension ends the utilization of University administered financial aid programs (Federal, State and Institutional) but does not preclude a student from taking classes. Academic Suspension prevents a student from enrolling for or attending classes.

Quantitative Measurement

The quantity of a student’s progress is measured by the cumulative completion rate (credit hours successfully completed divided by the credit hours attempted).  Students must successfully complete and maintain a total of 66.67% of attempted credit hours as of each SAP review period.

Successful completion is defined as credit hours completed with a minimum of “D” resulting in credit hours being awarded. Attempted credits include successfully completed courses, accepted transfer credit, courses dropped after the deadline, failed or not passed courses, repeated courses, courses that are not completed, course withdrawals and transfer credit not accepted into the student’s degree program. Courses for which a student receives delayed or incomplete grades are counted as attempted but not successfully completed until a final passing grade is officially posted to the student’s permanent record. Repeated courses or courses with a grade of I (incomplete), DG (Delayed Grade), F, AF, NA, NE, W(withdrawal), or U (unofficial withdrawal) do not count toward the earned hours required to establish satisfactory academic progress and may lead to financial aid warning or suspension.

Maximum Time frame (Pace)

Students receiving Federal financial aid must complete their educational program within a time frame no longer than 150% of the published length of the educational program. For example, if the degree requires 128 credit hours (100%), 150% would equal hours or 128+64. The student may not retain aid if it is determined he or she will not earn the degree by 192 credit hours. For students who transfer into the University, this maximum includes attempted credit hours at other colleges and universities attended whether Maryville accepts the credit hours or such credit hours are applied to the student’s degree program.

Where the review shows it is no longer mathematically possible for a student to complete within 150% of the published length of the program, the student’s eligibility for Federal Title IV /State aid will be terminated.

Full time, undergraduate students earning a baccalaureate degree are encouraged to plan their course load in order to complete approximately one-fourth of the graduation requirements each year.

1. Number of hours needed are:
   • Full-time undergraduate students must register for a minimum of 12 credit hours for each semester of enrollment for which full-time aid is received.
   • Three-quarter time undergraduate students must register for a minimum of nine credit hours for each semester of enrollment for which three-quarter time aid is received.
   • Half-time undergraduate students must register for a minimum of six credit hours for each semester of enrollment for which half-time aid is received.
   • Less than half-time undergraduate students will register for a minimum of two hours if less than half time aid is received.
2. Students must successfully maintain a completion rate of 66.67% (total hours successfully completed divided by total hours attempted).
3. Financial Aid Warning will go into effect when, at the end of any semester the following occur:
   • The cumulative GPA is below 2.0 for the previous semester.
   • The pace is below 66.67% - hours successfully completed divided by hours attempted.
4. Financial Aid Suspension will go into effect when, at the end of a second consecutive semester the following occur:
   •     The cumulative GPA is below 2.0 for two consecutive semesters
   •     The total completion rate is below 66.67% for a second consecutive semester.
   •     It is determined the student will not complete the degree within 150% of the hours needed to earn the degree.

At the end of each semester, academic performance is reviewed for all financial aid recipients to identify those who have not met the satisfactory academic progress standards. Students will receive email notification if they are being placed on financial aid warning or suspension.

Aid will pay for a course that is being repeated one time.   If repeated more than once, aid will not pay nor will the class count as part of satisfactory progression.

Financial Aid Warning allows a student one semester of continued aid.  At the end of that semesters the total hours successfully completed must establish a completion rate of 66.67% minimum and/or a cumulative GPA of 2.0 to insure uninterrupted aid.

This applies for Federal Aid eligibility.  Students may have Scholarships or Grants that require a higher GPA standard.  Students should refer to award offer for scholarship/grant renewal requirements.

If a student fails to successfully establish a completion rate of 66.67% and/or a GPA of 2.0 by the end of the semester of warning, they are placed on Financial Aid Suspension.

Students may submit a written appeal through My Communities, or to the Director of Financial Aid within two weeks of notification stating the reasons they believe there were extenuating circumstances that affected their academic performance, what has happened to eliminate these circumstances and an academic plan to correct the failure to progress satisfactorily.

The Director of Financial Aid will refer the appeal to the Financial Aid Appeals Committee that will review the student request and statement of extenuating circumstances. Supporting documentation can be provided, and may be requested.

The student will receive (via email) written confirmation of the Appeals Committee’s decision. If the appeal is approved, it will include an academic plan the student must follow to reinstate aid and change the suspension status to Financial Aid Probation.   A student that does not meet the requirements stated in the academic plan for Financial Aid Probation, will be Dismissed from Financial Aid eligibility at the conclusion of the semester requirements were not met.  Students that are Dismissed from Financial Aid eligibility will not have the opportunity to appeal

Students on Financial Aid Suspension may be reinstated on probation after one year if they document comparable satisfactory progress at Maryville or at another college or university during that period of time.

Students receiving institutional scholarship funding which carries an additional GPA requirement will be reviewed for credit hours progress each semester; however, the higher GPA associated with that program will be monitored at the end of each academic year to determine renewability for the next academic year unless otherwise required by the program (e.g. TEACH Grant, Access Missouri, Bright Flight, Academic Plan set as a result of an approved appeal).

Because of the time needed to procure and review academic progress, students should be aware of the minimum progress requirements and anticipate actions needed to address a semester where credits are not accumulated successfully.

Satisfactory Academic Progress for Graduate Studies and Appeal

Graduate students receiving financial aid are required to successfully complete a minimum number of credit hours to fulfill the terms of receiving aid.  Whether a student is on-line or on ground, classes are monitored for satisfactory progress at the close of each semester.

• Half Time                                                      3 -5 credit hours
• Three Quarter Time                                      6 - 8 credit hours
• Full Time                                                       9 -11 credit hours
• Full Time (fixed tuition charges)                   12-> credit hours

• Half Time                                                      4 -  8 credit hours
• Three Quarter Time                                      9 - 11 credit hours
• Full Time                                                      12 -18 credit hours

Students who fail to meet a minimum of 66.67% successful completion of the all hours attempted will be placed on Financial Aid Warning and monitored to insure future successful progress. Should the completion rate fall below 66.67% for a second consecutive semester, students will be placed on financial aid suspension (loss of financial aid funding) and may, if eligible, submit a written appeal to have aid reinstated within two weeks of notification to the Director of Financial Aid.  The appeal should provide:

1. The extenuating circumstances that affected academic performance negatively
2. The steps taken to address/correct these circumstances
3. An academic plan to correct the failure to progress satisfactorily
4. Documentation supporting reasons for failure to make academic progress where appropriate

The Director of Financial Aid will refer the appeal to the Financial Aid Appeals Committee that will review the student request and statement of extenuating circumstances. The student will receive written confirmation of the Appeals Committee’s decision, which is final.  Should aid continue, the student will be placed on Financial aid Probation with an academic program to follow encouraging progress but not setting the student up for failure.  

Financial aid suspension ends the availability of aid until any hour shortfall is successfully completed and the completion rate is a minimum of 66.67% (graduate hours successfully completed divided by graduate hours attempted).  If granted financial aid probation through appeal, aid is continued and the student is placed on an academic program designed to maximize the possibility of success.

Tuition adjustments will be made once the formal withdrawal process is complete according to the schedule listed below. The percentage represents the percentage of tuition a student will be charged.

1 - Online Nursing Exception: Online Graduate Nursing (MSN, PMSN & DNP programs) have the fist week to add/drop at no charge.
The charge is 100% of tuition and fees beginning the first day of the second week and beyond.

2 - Online Programs: Some states dictate proration requirements differently than those listed above.
Please visit our Consumer Information web page and click on State Authorization for more information.
These exceptions apply to students residing in the states indicated on the website and enrolled in fully on-line programs.

3 - End of Week: Each Week in the above schedule starts on Monday and ends Sunday at midnight (CST).

Tuition Refund Policy

Non-attendance of class does not constitute withdrawal. Tuition adjustments will be made once the formal withdrawal process is complete (See Withdrawal and Refund Policies).