2019-2020 Academic Catalog 
    
    Jul 14, 2020  
2019-2020 Academic Catalog

ISYS 425 - Applied Customer Relationship Management


Credits: Three (3)
This course prepares students to become administrators for Salesforce, a leading customerrelationship management cloud application. Students will learn to complete administration tasks such as managing users, data, and security along with building reports, dashboards, and workflows. This course covers all material needed for students to take the Salesforce Certified Administrator certification.