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May 11, 2025
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2022-2023 Academic Catalog [Archived Catalog]
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ISYS 425 - Applied Customer Relationship Management
Credits: 3
This course prepares students to become administrators for Salesforce, a leading customerrelationship management cloud application. Students will learn to complete administration tasks such as managing users, data, and security along with building reports, dashboards, and workflows. This course covers all material needed for students to take the Salesforce Certified Administrator certification.
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