2016-2017 Academic Catalog 
    
    Dec 02, 2020  
2016-2017 Academic Catalog [Archived Catalog]

HCPM 210 - Professionalism and Communications in the Healthcare Setting


Credits: Three (3)
Prerequisite: HCPM-100
A course in professional standards for practice managers. Participants in this course will gain knowledge of how to effectively communicate within healthcare settings. Consideration will be giving to understanding the range of stakeholders in healthcare settings, the impact of social media, how to effectively communicate with patients and families, and the role of communicating for purpose and policy change. Students will develop personal communication skills and gain understanding of the importance of collaborative problem-solving, cultural sensitivity, and the need for continuous learning through presentations, case studies and written assignments.